NationsBank Mailings Update - SmartPay Credit Card Program Date: Tue, 17 Nov 1998 07:14:22 -0500 To: "USGS Employees" From: Lisa Zukowski Subject: NationsBank Mailings Update - SmartPay Credit Card Program Note: Supervisors, Managers, and Team Leaders: Please ensure that employees without access to e-mail receive a copy of this message. MEMORANDUM To: All Travel, Purchase and Fleet Credit Card Holders From: Lisa E. Zukowski Office of Acquisition and Federal Assistance Subject: NationsBank Mailings Update - SmartPay Credit Card Program This e-mail updates previous information which was provided in the October 23, 1998 e-mail sent to all employees, addressed to all travel, purchase, and fleet credit card holders, and entitled: "Important New SmartPay Credit Card Program Conversion Information for Cardholders." The October 23 e-mail announced that NationsBank would be sending mailings from November 8-18 timeframe to cardholders to complete the activation process prior to the end of November 1998. However, the mailings have been delayed by NationsBank and a new schedule follows below: 1. Monday, November 16, 1998 - Card Receipt Validation Letter to Cardholders; 2. Monday, November 16, 1998 - The MasterCard itself with the Cardholder Agreement, Intro Guide and MasterCard Guide to Benefits; 3. Between now and Monday, November 30, 1998 - Cardholders EAGLS ID and password; 4. By Tuesday, November 24, 1998 - ATM Access PIN mailer (if receiving the travel business line); and 5. By Monday, November 23, 1998 - Cardholder Program Guide. Remember, these mailings will be sent to your office address if you are authorized for the purchase or travel/purchase business line. For travel only, look for these mailings to be sent to your home address. **NOTE: If you are currently a cardholder in good standing, expecting a new card, and do not receive any of the above mailings by November 30, 1998, please call Margaret Seaboy at (703) 648-7350 or Lisa Zukowski at (703) 648-7347. Please allow a few days for the handling by the postal system and/or internal mail rooms.